Project :

Integrations, Serverless

Client Name :

FRESHWORKS

Visit :

Honey Badger Labs is a Freshworks development partner. When Freshdesk moved to a new UI and application platform, Honey Badger Labs implemented several applications that enhanced the core functionality of the ticketing platform. These includes extensions to manage automatic signature insertion, ticket field visibility and email behaviour based on the product or support groups. Honey Badger Labs also takes up custom development work for Freshdesk’s customers to integrate their processes and platforms with Freshdesk.

vidki

TECHNOLOGY STACK

<p>Freshworks API</p>

Freshworks API

<p>Amazon Lambda</p>

Amazon Lambda

"We brought HBL on board at a crucial time in our journey. They were able to bring our monthly costs down, improve our site performance and handle a major project for us in record time."
Joji Philip
CEO DealStreetAsia

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